My Student Support Program (My SSP)

Luther College has contracted with a program called My SSP as an extended service of Luther Counseling Service supporting our Stepped Care Model.  This service provides Luther students increased access, availability, and individualized choice in receiving mental health supports at no additional cost to the student. 

Attending college is an exciting opportunity to enrich your life and career goals. It can also be a time of change, adjustment and stress. You don’t have to navigate this all on your own. My SSP is here to help. My SSP is here to support you when you need it, from wherever you are. Call. Chat. Anytime. Anywhere. My SSP connects students with free, confidential mental health and wellbeing support conveniently available 24/7 via the My SSP app, telephone and web.

What is My SSP?

Real-time chat support 24/7

Chat with a professional counselor at your convenience

Telephone support 24/7

Speak to a professional counselor with a simple phone call

Short term support from a dedicated counselor 

Connect with the same counselor over multiple sessions via telephone or video appointments

Health assessments

Complete an anonymous assessment to get feedback on your emotional health

Browse health & wellbeing content

Access articles, podcasts, infographics, and videos addressing a variety of wellbeing topics

Access virtual fitness sessions

Sign up for FREE virtual fitness sessions available through LIFT

Support in your language
My SSP content and support are available 24/7 in Mandarin, Cantonese, Spanish, French, and English. For other language preferences, you may request to be set up with a counselor who speaks that language (by appointment, depending on availability).

Your use of My SSP – including chats, calls, and conversations, is free and confidential meaning your professors, family, friends, etc., will not know unless you tell them.

 My SSP resources and professional counselors can help you address common concerns such as:

  • Relationship issues
  • Feelings of isolation, loneliness or sadness
  • General stress and worry
  • Adapting to a new campus culture, learning style or city
  • Frustration or uncertainty related to studies or post-grad plans
  • Creating balance between personal and academic priorities

Which students might want to utilize the scheduled telemental health appointments through MySSP instead of with LCCS staff?

  • Those studying away from campus
  • Those wanting services in a language other than English
  • Those who will be located outside of the state of Iowa
  • Those who prefer session times outside of LCCS open hours
  • Those seeking clinicians with identities that match their own
  • Those wanting access to services over breaks, including summer
  • Those seeking specific treatment options outside of the scope LCCS has been asked to provide
  • Those who feel more comfortable seeking support outside of campus
  • Research shows that telehealth is essentially just as effective as face-to-face psychotherapy


Want to learn more?