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HelpDesk A/V equipment

The following Help Desk equipment is available for checkout from the circulation desk. Most items restricted to faculty and staff checkout only are located in the Circulation Supervisor’s office. Those also available to students are shelved near the digital video cameras. The LCD projectors are kept on the bottom shelf beneath the digital video cameras, the projector stand is kept under the table with the batteries, and video screens are behind the coat closet at the end of the back counter.

Help Desk Audio-Visual Check-Out Equipment

Item	Checkout Length	Faculty/Staff	Organizations	Students
Laptops/iPads	14 days	Yes	Yes	No
LCD Projector	3 days	Yes	Yes	No
External DVD/CD player	3 days	Yes	Yes	Yes
Projector Screens and Stand	3 days	Yes	Yes	Yes
Desk Microphones	14 days	Yes	Yes	Yes
Webcams	14 days	Yes	Yes	No
International Power Adapters	14 days	Yes	No	No
Clickers	3 days	Yes	No	No
Wireless Presenters with Laser Pointers	7 days	Yes	Yes	Yes
VGA Adapters	3 days	Yes	Yes	Yes
Zoom Audio/Digital Voice Recorder	7 days	Yes	Yes	Yes
Vertical Mouse	14 days	Yes	Yes	Yes


Digital Video Camera	24 hours	Yes	Yes	Yes
Digital Headset with Mic	14 days	Yes	No	No
External Hard Drive	7 days	Yes	Yes	Yes

When checking out a laptop, be sure to grab an appropriate power adapter and bag.
When a laptop is returned, after checking the device and adapter in, take both to the Tech Help Desk for re-imaging. The bag can be returned to the proper storage area in the Circulation Supervisor’s office.
When an iPad is returned, after checking in all the parts, place the iPad in its bag on the Circulation Supervisor’s desk so it can be re-set and sync-ed with the iPad default image.
When checking out a LCD projector, be sure to check out all the pieces included in each bag.
When a LCD projector is returned, be sure to check all the pieces in as well as the projector itself. After checking everything in, click on the patron's name to see what they still have checked out to make sure all items associated with the projector have been returned and properly checked in. Then take the entire bag to the Tech Help Desk and ask that the projector be “tested.”
When a projector or laptop comes back from the Tech Help Desk, double-check to ensure the items have been returned by checking them in again. Sometimes patrons return the equipment directly to the Help Desk (or a HD student worker brings the equipment back from a site), so when we receive it back, it has yet to be checked in off the patron’s account.
One of the wireless presenters is designated for use by multimedia staff only. It has a red stripe on it and a note saying that is for checkout to multimedia staff only. It is also limited to a 24-hour checkout period.

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