Parent Questions

What is the Luther College mailing address for sending mail to my child?

Recipient's Full Name
SPO box number (not room number, if you are unsure omit that information)
Luther College
700 College Dr
Decorah, IA  52101-1045

I sent a package to my child, how will they be notified of  the package's arrival?

Mail is picked up at the local post office and other vendors bring packages later in the morning and afternoon.  Upon arrival packages are scanned into our TRAC system that will then notify the recipient by email that a package is at the Mail Center, ready for pickup.  Normal letter mail is put into their SPO box-there is no notification for letters and other mail that is put in their SPO box unless that item has a barcode that can be scanned.

Does my child sign for their package?

Mail Center staff will sign for the initial delivery from the carrier to the college and then scan it into our tracking system (TRAC). An email will be sent to the recipient on their Luther College email. When they arrive at the Mail Center window they will be asked to show their student IDs and sign for the package.

How long are packages held at the Mail Center?

The Mail Center will hold packages for 15 days.  Packages not claimed after 15 days will be forwarded to the student's home address (when possible) or Returned to Sender.  Packages that cannot be forwarded or returned will be disposed of or donated locally.  It is the student's responsibility to pick up their packages in a timely manner or to contact the Luther Mail Center to make other arrangements.