Utility Failure

Report utility failure to Facilities Services, ext. 1146. If it is after normal business hours, call the Welcome Center, ext. 2000, or Campus Safety and Security, ext. 2111.

Be prepared to provide:

  • Your name
  • Phone number where you can be reached
  • Building name
  • Nature of the incident
  • Floor(s) or area affected
  • Room number


Facilities Services personnel will assess the situation and determine the appropriate course of action.

In the event of a significant power failure, the building’s emergency generator will provide limited electricity for emergency lighting.

Elevators will not function in a power failure. Use the stairs if you evacuate the building. If you are trapped in an elevator, use the elevator’s emergency phone to notify Campus Safety and Security, ext. 2111. If there is no emergency phone in the elevator, trigger the elevator’s emergency alarm button.

If an emergency situation occurs that disrupts the information technology equipment, contact the Help Desk, ext. 1000.


If the steam leak is inside the building, evacuate the area and close the door behind you. Steam can cause severe burns and displace oxygen, and moisture from steam can conduct electricity.

A steam leak may cause the building’s fire alarm to sound. Even if you have ascertained the problem is a steam leak, exit the building immediately.


Do not enter flooded rooms. In the event of water leaks, try to contain the leakage to minimize damage or safety hazards. If it is a significant water leak, avoid the areas where water has accumulated, and wait for help. Water makes an excellent conductor of electricity and therefore, electric shock is possible.

Immediately cease use of all electrical equipment.